1. Use of the Campus Card - General
a) The Rensselaer Campus Card is an identification card for faculty, staff, guests and students at Rensselaer Polytechnic Institute and is the property of the Institute. It is issued by the Rensselaer Card Office staff to the cardholder only and is non-transferable.
b) The Campus Card is to be used only by the person to whom it is issued.
c) By swiping the Campus Card, it can be used for access to Rensselaer buildings (including residence facilities) and to check out library books. As an option on the Troy Campus only, the Campus Card can be used as a debit card for food services, convenience stores (C-stores), campus vending machines and Commons Mail Center.At the current time, the Rensselaer Bookstore does not accept the Campus Card as payment; however, the Campus Card is used to verify active Rensselaer status and authorization to charge to a Rensselaer student's bursar account.
d) Use of the Campus Card may be revoked at the Institute's sole discretion if there is any violation of policies and procedures. Students, faculty, guests and staff must relinquish the card upon separation from the Institute. Access privileges of Campus Card will be deactivated when student, faculty, guest or staff status is terminated.
e) The Rensselaer Campus Card is an access photo ID and must be presented upon request to establish official Institute status. Only the cardholder can present the Campus Card for access, debit and other privileges. The Campus Card will be confiscated if presented by someone other than the cardholder.
f) Students must abide by Rensselaer's Rules and Regulations as identified in the "Rensselaer Handbook of Students Rights and Responsibilities". Faculty and staff misuse will be reported to the cardholder's supervisor. Guest cardholder misuse would be reported to the guest sponsor and/or Public Safety.
2. Use of the Campus Card as a Rensselaer Advantage Dollar (RAD) declining balance account (Troy Campus Only)
a) The RAD declining balance account feature of the card is optional.
b) Deposits may be made by Visa and/or Master Card (online replenishment is available); cash, check or Bursar charge (must be an active student with no financial holds to charge to a Bursar account). Credit card deposits may be made by utilizing the Online Card Office at https://info.rpi.edu/campus-card.
c) Check deposits may be made in person and must be made payable to Rensselaer Polytechnic Institute.
d) Funds are available immediately after a deposit is made.
e) There are no limitations on the number of times the declining balance account may be used for purchases, or the dollar amounts for those purchases, as long as the account has an adequate balance to cover the purchase.
f) There are no cash refunds or withdrawals allowed from the RAD account.
g) Campus card balances are non-interest bearing.
h) There is no fee for using the campus card as a declining balance account.
i) Students' positive balances carry forward to the next term or year and balances greater than $10 are refundable when the student relationship with Rensselaer is terminated (upon graduation, withdrawal, expulsion). If the student has an outstanding balance with the Institute, the funds will first be applied to their Bursar account balance. Faculty, staff, and guest account balances continue until there is a $0 balance or the cardholder leaves the Institute. When the cardholder terminates, any personal balance over $10 can be refunded (see#7-Refunds).
3. Responsibilities of the Cardholder
a) Activation of the RAD Account signifies agreement with the Terms and Conditions contained herein.
b) The cardholder agrees to be held liable to the Institute in the event a check is returned for insufficient funds, or a credit card charge is declined. Students will have the amount billed to their bursar account. The Card Office will contact faculty, staff and guest to make payment arrangements. The card office reserves the right to freeze the account in the interim.
c) Cash refunds will not be issued for returned merchandise purchased with RAD at Retail outlets, C-stores, Commons Mail Center, Houston Field House or Ben & Jerry's; instead, campus card accounts will be credited for the amount of the return when the Card Office receives written authorization from the location's representative. Merchandise must be returned to the location where goods were purchased, and returns are subject to the return policy of the merchant.
d) The Campus Card office reserves the right to make appropriate adjustments or corrections to the RAD accounts when necessary due to system interruptions. Any such adjustment or correction will be fully disclosed in the cardholder's transaction summary. This is a system generated report that details account activity. This report can be found in the "My Accounts" module on the web site.
4. Shortages/Negative Amounts
It is the cardholder's responsibility to keep track of spending in the campus card debit account program (explained in Section 8 below). Cardholders can get their balance in several ways (cashiers, vending machines, online or in person at the Card Office). If the cardholder attempts to use the account when there are not enough funds, the transaction will be declined. However, should the rare occasion arise when, due to a system problem, a purchase occurs with not enough funds in the campus card debit account (creating a "shortage" or "negative amount"), the "owed" funds will automatically be charged to the student's bursar account. In cases of faculty, staff or guest, the card office will contact the cardholder to make arrangements.
5. Lost/Stolen Cards - Replacements
To turn off RAD, lost or stolen cards must be reported immediately via the Online Card Office at campuscard.rpi.edu 24 hours a day, 7 days per week. To turn off access and return lost cards:
Troy Campus: Visit the Campus Card Office web site (https://info.rpi.edu/campus-card) and submit a “lost card” form requesting a replacement. During non-business hours, please notify the department of Public Safety at 276-6656 so door access to buildings can be disabled. The Department of Public Safety is located in the Public Safety & Parking Access Offices on 15th Street.
Hartford Campus: Please notify facilities/security at (860) 548-2400. If a lost card is found, please return it to the reception desk located on the second floor.
The replacement fee for lost, stolen or damaged cards is $10 for the first and $25 thereafter. A police report does NOT waive the $10/$25 fee when replacing a stolen card. Students who submit a request for a replacement ID through the Campus Card website will have their student bursar account charged.
Replacement of a card when there is a change of the cardholder status is free as long as the last active card is presented in exchange; otherwise, the appropriate fee applies.
6. Other Policies
a) In general, there are no limitations on the number of times the campus card debit account may be used for purchases, or the dollar amounts of those purchases, so long as cardholder maintains an adequate balance in cardholder's account.However, the Campus Card Office may assert limits to prevent stolen card abuse (e.g. vending).
b) If the Campus Card Office fails to complete a transaction/transfer to or from an account in accordance with this Agreement, the Campus Card Office will be liable for direct and documented losses or damages that result from the error in an amount not to exceed the amount of the transaction/transfer. The Institute will not be liable if through no fault of the Campus Card Office there are insufficient funds to complete a transaction/transfer, there is documented system failure or there are circumstances beyond the Campus Card Office's control (such as fire, flood, earthquake, civil disturbance, etc.) which prevent the transaction/transfer.
c) Information regarding cardholder's account(s) will not be provided to third parties unless required by applicable laws, in compliance with court orders, or with the written permission of the cardholder.
d) The Institute will comply with all applicable laws and Institute policy regarding the use of information or stored images.
e) The Institute reserves the right to change these Terms and Conditions regulating the use of the Campus Card.
7. Closing the Debit Account - Refunds
Upon leaving or graduating from the Institute, students will have any remaining balance on the account applied against any outstanding debt. If there is no debt, fund balances greater than $10.00 will be processed to the bursar account. For faculty, staff and guests who terminate their employment, any personal refund over $10.00 will be processed. There will be no cash withdrawals or refunds from active Campus Card accounts.
8. Account Usage/Account Statements
The cardholder may obtain information regarding Campus Card debit account usage, including the amount of funds remaining in the account, recent transactions or where the Campus Card debit account was last used, and any new amounts added to the account, by accessing the online card office at https://info.rpi.edu/campus-card or by visiting the Campus Card Office. Account statements will be produced upon request.
9. Disclaimer
Only the latest card printed is valid. Access to Institute facilities may be denied if the cardholder account is frozen by the Institute for administrative reasons, the cardholder deactivates the account or if the card is damaged and will not scan.
Rensselaer is not liable for any charges made to the Campus Card debit account after it is lost or stolen.